- We ship to the US only.
- Local orders take 5 business days to be delivered to you and we ship within 2 business days.
- Shipping time might vary depending on location, and other factors.
- Orders over $25 will have free shipping.
- Orders under $25 will be charged $4.99 for shipping. Full price will be displayed at checkout.
- If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
- Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
- To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
- For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return.
- If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
To order a custom keychain simply type in the name that you want on the keychain in the text box and click the green button that says add. Then add as many items as you wish to the list. Then, once you added as many keychains as you wish click the add to cart button to add them to the cart. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select the payment method - we will ship your package within 2 business days.
Our support team is always happy to guide you at any step!
If you at any point have any questions, feel free to reach out to us at email@example.com
If you at any point have any questions, feel free to reach out to us at support.cutechains.com
- We accept secure payments via Credit Cards, Debit Cards & PayPal.